Question 1

Dignity and Respect - JSOV

Accepted Answer

We have successfully advocated for the removal of station managers and supervisors from the workroom floor.  We will not tolerate the disrespect and or threats of our members while enhancing the workplace environment.

We have trained and skilled advocates ready to pursue these violations at every level of the grievance-arbitration process to put a stop to workplace violence. We created a JSOV worksheet to help members document key information that will be helpful in the grievance process.

Question 2

Text Alert Notification for Crime

Accepted Answer

Letter Carriers are facing so much crime while out on their routes.  When something happens and the NALC becomes aware we want our members to be aware of this information ASAP.

We have implemented a text alert system to quickly (in real time) notify our members with descriptive information about nearby criminal activities to bring awareness and improve safety and protect the lives of our members. 
Carriers YOU are the #1 Delivery!!!!!

Question 3

Appointed Branch 1st Director of City Delivery for                Branch 11

Accepted Answer

Staffed the position of Director of City Delivery for Branch 11.  While demonstrating leadership and commitment the Director of City Delivery files multiple grievances for the entire Chicago Installation, enforcing policies and contract compliance.

Works with injured employees educating them on their rights under the (FECA) Federal Employee Compensation Act ensuring fair treatment for ALL carriers.

Question 4

Management Notification to All Stewards

Accepted Answer

We have established a policy through the grievance process where management is required to inform the steward of any disciplinary actions issued to an employee.

This promotes transparency that allows the union to investigate and process grievances timely.

Question 5

Certified Dispute Resolution Representatives

Accepted Answer

Branch 11 has 2 Certified Dispute Resolution Representatives who work closely with management's certified representative on improving resolutions and resolving the branch’s disputes effectively at the DRT level of Article 15 of the grievance process.

Question 6

Certified Arbitration Advocates

Accepted Answer

Branch 11 has 4 Certified Arbitration Advocates who work closely with the National Business Agent and Full-Time Arbitration Advocate enhancing the branch’s ability to handle disputes effectively at the arbitration level of Article 15 of the grievances process.

Question 7

Trained Formal A Representatives

Accepted Answer

We have provided training for additional Formal A representatives to increase the branch’s ability to manage grievances at the Formal A level.  They provide additional assistance to enforce our contract.  They are given hands-on opportunities to prepare, build and prepare the union's contentions and advocate on behalf of the members.

We are a grievance branch.  We process over 3000 grievances here at Branch 11 annually.  They work as a TEAM to represent the members of Branch 11.

Question 8

Formal Step A Assistants (FAA)

Accepted Answer

We have appointed 6 Formal Step A Assistants (FAA) to assist the  Full-Time Representatives with processing of and intake of grievances at the Formal A level to ensure accountability and transparency to the members. They are given the opportunity to see first hand how the Formal A works.

Question 9

The Exit Interview Process

Accepted Answer

We established an exit interview process to intervene when CCAs were improperly separated from the postal service before reaching 180 calendar days or 90 working days.

This process is effective and has reinstated over 95% of these employees back on the rolls and to successful careers.

Question 10

Implementation of Branch 11 Grievance Tracker System

Accepted Answer

We launched a grievance tracker system here at Branch 11 improving the management and tracking of all grievance files.  This system has allowed us to effectively communicate with members about their grievances and decisions at the click of a button.

Question 11

Implementation of Branch 11 Electronic Formal Step A Appeal System

Accepted Answer

We introduced to the Chicago-District Labor Relations Department an electronic system for Formal A Appeals, streamlining the appeal process to one that is efficient, effective and cost effective to the branch.   We are looking forward to implementing the same process at the DRT level.

Question 12

Branch 11 Officer selected to the NALC Rapid Response Team

Accepted Answer

We selected an officer to join the NALC Rapid Response Team to quickly address members who are facing critical situations and life changing events.  We are pleased to have someone on this team who can assist members who need this help not just in Branch 11, but across this region.

Question 13

Branch 11 NALC Leadership Academy Graduates

Accepted Answer

Since Implementation of the NALC Leadership Academy Branch 11 has celebrated the graduation of 12 members.  8 who are currently Branch Officers, 2 National Officers, National Business Agent, and National Assistant-Secretary, and 1 who is the Special Assistant to the Director of City Delivery.

Question 14

Financial Gains Investing Branch Funds in CD’s

Accepted Answer

We are investing in the future of our branch.  We have started achieving financial gain by investing branch funds in Certificate of Deposits (CDs).

By doing this, we can do more things for YOU the members of this union.

Question 15

Branch 11 Headquarters Paid Off.

Accepted Answer

Thanks to a very successful grievance program, we have paid off the mortgage for Branch 11 Headquarters.  We don’t owe anybody anything.  This is OUR building.  We have returned dues back to the membership via dues reduction.

Question 16

By-Law Committee updates laws/business of Branch 11

Accepted Answer

Established a By-Law Committee to actively update by-laws and business practices of Branch 11.  We have updated the process in which proposed amendments and or alterations to the by-laws are submitted to the committee.

Question 17

Talk to the President and the Officers of Branch 11

Accepted Answer

We hold monthly meetings via Zoom with the President and the officers of Branch 11.  This forum gives the membership an opportunity to SPEAK OUT.  This promotes transparency and collaboration to assist members on the spot and resolves issues quickly.

This is an informative meeting that gives us an opportunity to educate our members and listen to their concerns.

Question 18

Computer Upgrades

Accepted Answer

We upgraded the computer system for all grievance handlers, ensuring access to modern and efficient technology.

Question 19

Branch 11 Scholarship Committee

Accepted Answer

Founded the Branch 11 Scholarship Committee to provide educational opportunities and financial support to our members and their families.

Question 20

1st Annual Women’s Day Program

Accepted Answer

We organized the 1st Annual Women's Day Program, celebrating the history of women in the labor movement and to empower women within the branch.

Question 21

1st Comedy Show (MDA)

Accepted Answer

We held our 1st Comedy Show to raise funds for the NALC’s  Official Charity Muscular Dystrophy Association (MDA).  Combining entertainment to our members while contributing to charity.

Question 22

1st Annual Branch 11 Golf Outing (MDA)

Accepted Answer

We hosted the 1st Annual Golf Outing to support NALC’s Official Charity Muscular Dystrophy Association (MDA).  engaging our members in a recreational activity for a charity.  This is another way to get our members involved by including events they like to do and incorporate it into a charity event for MDA.

Question 23

1st Annual Branch 11 Great America Day

Accepted Answer

We launched the 1st Annual Great America Day providing a fun filled event for branch members and their families.  This is our second year hosting and it is very popular and grows every year.

Question 24

1st Annual Karaoke Night (MDA)

Accepted Answer

Initiated the 1st Annual Karaoke event to support NALC’s Official Charity Muscular Dystrophy (MDA).  This event fosters camaraderie and entertainment amongst branch members.

Question 25

Branch 11 is a part of the Labor Movement

Accepted Answer

Actively participated in the labor movement through affiliations with organizations such as CBTU, CLUW, APRI, and CFL, advocating for worker’s rights and solidarity.

Question 26

Training

Accepted Answer

​Educating the membership is key and essential to having a strong union.  We hold training sessions on various topics to make sure our officers, stewards and members are updated on policies and processes to protect and enforce our contract.

Question 27

1st Annual Branch 11 Golf Outing (MDA)

Accepted Answer

We hosted the 1st Annual Golf Outing to support NALC’s Official Charity Muscular Dystrophy Association (MDA).  engaging our members in a recreational activity for a charity.  This is another way to get our members involved by including events they like to do and incorporate it into a charity event for MDA.

Question 28

Carrier Training Academy

Accepted Answer

We have selected letter carriers who express the desire to assist and train new employees at the Chicago Carrier Training Academy.  These members are trained as facilitators and work with the master trainer to provide incoming CCA’s the necessary tools and skills of becoming a professional letter carrier.

Branch 11 Accomplishments (Click to expand)

Branch 11 Accomplishments
(Click to expand)